Refund policy
**Refund & Return Policy**
At CARD SNIPER JAPAN, every item is hand-inspected before shipping. Because we sell collectible trading cards, the following terms apply.
**Damaged or Not-as-Described Items**
If your item arrives damaged in transit, or is materially not as described, please contact us within **7 days** of delivery at info@card-sniper.com with photos of the item and packaging. We will arrange a replacement or full refund.
**Sealed Products**
Sealed products (booster boxes, packs, etc.) can only be returned if they remain **unopened and in original condition**. Once a sealed product is opened, it cannot be returned or refunded.
**Graded Cards (PSA, etc.)**
Graded cards can only be returned if the grading case (slab) is **unopened and untampered**.
**Raw Single Cards**
Raw singles are described and photographed to reflect their condition. Returns are accepted only if the card is **significantly not as described**.
**Mystery Packs / Oripa (オリパ)**
Due to their random nature, mystery packs / oripa are **final sale** — no returns, exchanges, or refunds. The odds and contents are disclosed on each product page before purchase.
**Return Shipping**
Return shipping costs are the buyer's responsibility unless the return is due to our error (wrong, damaged, or not-as-described item).
**Refund Process**
Approved refunds are issued to the original payment method within **5–10 business days** after we receive and inspect the returned item.
**Non-Returnable Items**
- Opened sealed products
- Opened/tampered graded card cases
- Mystery packs / oripa
- Items damaged by the customer after delivery
For any questions, contact us at info@card-sniper.com.
## 日本語（参考）
**返品・返金ポリシー**
当店はすべての商品を発送前に検品しています。コレクター向けトレーディングカードの性質上、以下の条件を定めます。
- **破損・記載と著しく異なる場合**：到着後**7日以内**にinfo@card-sniper.comへ商品と梱包の写真を添えてご連絡ください。交換または全額返金します。
- **未開封品（BOX/パック等）**：**未開封・原状のまま**の場合のみ返品可。開封後は返品・返金不可。
- **鑑定品（PSA等）**：スラブ（ケース）が**未開封・未改変**の場合のみ返品可。
- **生シングル**：状態は写真・説明で明示。**記載と著しく異なる場合のみ**返品可。
- **オリパ**：ランダム性のため**返品・交換・返金不可**。封入率・内容は各商品ページに明記。
- **返送料**：当店の過失（誤発送・破損・記載相違）を除き、お客様負担。
- **返金処理**：返品到着・検品後、**5〜10営業日**以内に元の決済方法へ返金。